AI, Automation, and the Admin: What’s Next?
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Artificial intelligence and automation aren’t just buzzwords anymore – they’re reshaping how we work every day. For admin professionals, this shift isn’t something to fear. It’s an opportunity.

The role of the Executive Assistant and admin professional has always been about being adaptable, resourceful, and forward-thinking. Now, as AI tools become part of our daily workflows, we’re entering a new era where admin professionals can move from being purely reactive to becoming radically strategic.

From Reactive to Strategic

Traditionally, admin support has been framed around task execution – managing diaries, coordinating travel, and keeping things running behind the scenes. But as automation takes on more of the routine work, the true value of admins is revealed: partnership, foresight, and impact.

This is exactly what Microsoft’s Jayne Papaleo and Blake Burningham will explore in their keynote at the Admin Avenues Conference, Future-Ready: Redefining Executive Support in the Age of AI.

They’ll share how Executive Assistants at Microsoft are already using AI to:

  • Deepen partnerships with leaders.
  • Streamline operations across complex teams.
  • Drive measurable business impact.

Even better – you’ll walk away with practical AI prompts, real-world case studies, and fresh inspiration you can start applying immediately in your role.

 

The Defining Moment for Admins

AI isn’t just changing how we work; it’s redefining the profession itself. That’s why Rachael Bonetti’s session, The Next-Gen EA: This Is the Profession’s Defining Moment, is a must-attend.

Rachael will explore how the role of the EA is evolving beyond logistics into influence, leadership, and strategy. She’ll dive into what this moment means for the profession, and why admins who embrace adaptability and tech fluency will be seen as essential strategic partners in the years ahead.

 

Why This Matters for You

AI and automation are not replacing admin professionals – they’re creating space for us to show up in new and more impactful ways. Those who lean in will set themselves apart as trusted advisors, problem-solvers, and future-ready leaders.

And there’s no better place to explore what’s next than at the Admin Avenues Conference. With insights from Microsoft, Rachael Bonetti, and other leading voices in the profession, you’ll leave with clarity, confidence, and actionable tools to thrive in this new landscape.

This is your last chance to secure your spot for these incredibly insightful sessions at the Admin Avenues Conference.

 

When: Monday, 20 October 2025
Where: InterContinental Double Bay, Sydney

Tickets: Get yours HERE before they sell out!