Call Centre Operator – TEMP 2 PERM Full Time Temporary

** 3 months to start – Preference is Permanent **
** $31-$34 per hr + Super **
** Pyrmont **
** Start date: Monday 11th March **

WOW Recruitment are looking for a Call Centre Consultant to support our healthcare client, based 5 days in the office in Pyrmont, Sydney. 
 
Our client is an Australian-owned and operated not-for-profit that specialises in hearing aids. This organisation offers solutions and services to help transform the lives of people with hearing loss.
 
The ideal candidate will have a can-do attitude and understand the importance of creating and maintaining customer relationships with a predominantly older clientele. Outbound experience and previous hearing or health related industry experience would be highly regarded but is not essential.

Perks & Benefits:

• Be involved in a new team that radiates a culture of excellence
• This company encourages supports career and personal growth
• All expenses paid 3 day Christmas trip each year!
• Generous salary packaging earning between $60K to $65K plus Super when permanent
• Monday- Friday – No weekends

What you’ll be doing:

• Outbound customer service calls to support current marketing campaigns
• Set appointments for the clinicians in your area
• Learning & efficiently using a range of software & applications
• Performing adhoc general administration duties
• You will be provided full training and support 
• No direct sales, converting clients is your focus

What you will bring:

• 2+ years of phone-based Customer Service experience (outbound preferred)
• A bubbly, positive phone manner
• You’re an excellent listener, which helps you build genuine rapport with customers
• Picking up the phone doesn’t faze you
• Self-motivated and able to work alone/unsupervised.
• Excellent organisational & prioritising skills
• Ability to be flexible within the workplace & work effectively within a team
• Willingness to learn basic repair and maintenance of hearing aids

 
If you’re interested to learn more about this Call Centre Consultant role, APPLY NOW and Brad will be in touch!